What is the consent request banner?

The consent request banner is used to automatically solicit express consent and it appears on top of every email for contacts whose consent status is not set to "express consent".

How to enable the consent request banner

Check the "Show consent banner in emails" checkbox on the account settings page.

After enabling the consent request banner, it will be automatically added only to messages sent to contacts who have not yet provided express consent. 

It is possible to selectively show the consent banner only to Canadian contacts. 

Consent banner location

The banner is shown on top of emails by default but you can move it anywhere in the message by using the following macro in the copy of your email:  {@consent-banner}

The "update settings" link takes contacts to the subscription preferences page.

Custom consent banner editor

A few tips to help with the consent banner editor:

To insert a button, first select a merge field or type any text, then highlight the text you want to include in the button and click the button icon.

To change the colour of an button, first clear existing formatting then click the button icon

 

Preview the consent request banner

Preview any message to view the consent banner. Note, that the consent banner is displayed for contacts whose consent status is "Implied" so the first step is to ensure that your contact's consent status is set to "Implied"

  1. On the contact list page look up your contact record (by searching for the email address associated with your user login)  
  2. Click the email address to bring up the contact details page.
  3. On the contact details page update your consent status to "Implied"
  4. Preview any message
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