You can restore email messages and templates for up to 30 days after they were deleted from the "Deleted messages" folder.

Recovery of all other items can be done from the backups files but it's only possible to restore data that has been in your account for at least one full day. We keep rolling 30 day backups, updated daily.

Data recovery is not part of free support. Depending on the amount of data to be restored the fee for this service is typically between $200 and $500 but can be higher if we are dealing with a large amount of data.

Please contact support via chat if you need data recovery.