Sub-accounts are used to give departments of an organization their own separate accounts without having to open stand-alone accounts.


Master account: ABC University
Sub-accounts: Faculty of Arts, Faculty of Science, Staff, Alumni, Registrar's Office

Creating a new subaccount

Click the Subaccounts link in the navigation under your name in the top right corner:

Only administrators and sub-account administrators have access to create new sub-accounts. 

If you aren't an administrator, the user list page will show you the name and contact details of your administrator(s). Contact them to have them grant you additional permissions.

Data sharing

There is no data sharing of any kind between sub-accounts: messages, stats, contact lists, subscriptions, logo, address, website URL, etc. in sub-accounts are independent of other sub-accounts.


Each subaccount can have their own users who can only access their own subaccount. Administrators can access all sub-accounts.
Read more about user roles and permissions.


Sub-accounts share the same pool of email credits that the master account purchases. Cost is typically allocated internally between sub-accounts based on usage (emails sent).

There is no extra cost for maintaining sub-accounts.

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