Your departments (also referred to as business units or divisions) can operate independently with a centralized administrative overview and maintain a separate relationship with contacts.
Access and data sharing
Sub-accounts are operated independently without sharing any data.
Individual users can be assigned to access only a single sub-account or multiple designated sub-accounts.
Users cannot access data from sub-accounts other than theirs.
Admin users can access all data in every sub-account.
Shared email templates
Email templates can be shared across sub-accounts to ensure branding is consistent across the organization.
Subscriptions and relationship with contacts
Sub-accounts maintain their own, separate relationships with contacts.
A contact unsubscribing from one sub-account doesn't affect subscription of the same contact in other sub-accounts.
Each sub-account has their own set of subscriptions that are shown on sign-up forms and on the subscription preferences page (the "unsubscribe" page).
Prevention of sending incorrect content
Sub-accounts ensure that irrelevant content isn't accidentally sent to the wrong list.
Pricing
In addition to contact based fees (for monthly subscription plans) and email sending based fees (for pay as you go accounts) there is a monthly flat fee per sub-account. Your first or primary account and one sub-account is included with every billing plan at no extra cost. View the pricing page for details.
Creating a new subaccount
You can manage subaccounts under the Accounts navigation item.
Only administrators have access to create new sub-accounts.
If you aren't an administrator, the users list page will show you the name and contact details of your administrator(s). Contact them to have them grant you additional permissions.
Deleting a sub-account
Please contact Envoke support via chat to delete a sub-account and include the account ID that you see on the Account Settings page. In your message to support please confirm that you understand that all data will be permanently deleted.