Custom HTML messages

The visual, drag and drop content editor is designed to accommodate complex email layouts that look good in popular email clients, including mobile apps. This default editor is used by the majority of our customers.

Emails created and updated in the built-in editor are supported by Envoke.

Administrators and technical users have access to edit the HTML code of emails directly. Read about user roles.

The HTML editing option is available from the Configure tab of the message editor. This editor lets you customize the entire HTML and CSS code of emails.

When adding <style> tags, the class "editor-recognized" is required, otherwise they will automatically be removed during save. Do not edit the style tag <style id="envoke-styles"> any changes made to that tag will be automatically reset by the editor on save.

Another HTML editor is available to customize specific content blocks at a time.

⚠️ We do not provide support for messages where HTML is modified and can't guarantee that the message will remain editable in the visual editor.

You should only make modifications of HTML code if you have the resources to support and troubleshoot display and functional issues internally.

The following may not be available if you're using a "Custom HTML" template or customize HTML of messages so they are no longer compatible with the drag and drop editor: