Some email programs add links and/or display notices in emails or even change content that aren't part of the original email. They do this to augment the user experience and provide added security.

These changes are added after the email is sent from Envoke and as such thy are beyond our control.

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Images aren't downloaded automatically

This setting is often controlled by individual email recipients. In most cases all images are downloaded/displayed as soon as the email is opened in the inbox but users can turn off the automated image download option, which means they need to click a "download images" link in order to view images from your email.

List unsubscribe

In addition to the unsubscribe link provided in the footer of emails some email providers will add a link to the unsubscribe page near the top of the email as well. This link is meant to make it easier for users to remove themselves from mailing lists.

Sent via lists.bettermail.ca

Gmail adds a notice that reads: "sent via lists.bettermail.ca" to indicate that the email is sent via a third party service such as Envoke and not directly from the sender. Lists.bettermail.ca is a domain owned by Envoke.

The technical explanation is that the "envelope" domain doesn't match the domain of the "from" address.

According to Gmail's documentation this note will be hidden if the message is authenticated by DKIM using the "from" address domain. Learn about setting up DKIM authentication.

In addition to a "view online" link that you add to emails some email programs will show their own "view online" link near the top of the email.

Security warnings

Some virus scanners and security software will inject a conspicuous notice to emails to indicate that the message contains or free from malicious code, the security status of the message is unknown or simply note that the message originates from a sender outside of the recipient's organization.

Content clipped or cut off

Parts of a message is cut off. Read more.

Some email clients automatically turn addresses and phone numbers into links and change the link colour to (most often) blue. This is a convenience feature to make it easy for readers to locate businesses on a map or call them using a single click/tap.

Subject line changes

Some email programs categorize messages automatically and may add a note to the beginning of your original subject line. For example the words [MARKETING] or [EXTERNAL] are sometimes added. This is beyond Envoke's control as this is added after the email is sent from our servers.

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