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Selecting email recipients
Zoltan Wagner avatar
Written by Zoltan Wagner
Updated over a week ago

On September 10, 2024 the way you select email recipients will change.

Prior to this change selecting recipients is done in a single step based on either a subscription, tag or a segment.

The new way to select recipients is done in two steps

Step 1: Select contacts based on subscription.

Step 2: Optional. Narrow selection based on tags or a segment.

This change is intended to ensure your contacts are in control of their email preferences by sending emails based on their self-selected subscriptions as opposed to internal tags that contacts cannot change and have no visibility into.


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