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Advice and answers from the Envoke Team

Search results for:billing
Pricing and billing details
Switching between billing plans… Please contact sales to discuss pay as you go billing… Onboarding and support resources are not dependent on billing plans
Account addresses
Billing address… The billing address appears on invoices… There is only one billing address even if you have multiple subaccounts
Active contacts
Billing… The number of active contacts in your account is used to determine contact count for monthly billing
Listserv emails
your account to communicate with many people and this would be considered an attempt to bypass our billing… In addition the billing issue described above, sending to a Listserv email address would mean you have
Double opt-in
Billing… Contacts with unverified emails don’t count towards the active contact count used for billing
Password settings
Administrators of accounts that are on the Pro or Multi-account monthly billing plan or the Pay As You… Two factor authentication is available even with the Standard billing plan
Session timeout
Administrators of accounts that are on the Pro or Multi-account monthly billing plan or the Pay As You
User management
The option to assign user roles is not available with the Standard billing plan… Accounts on the Standard billing plan can have up to 3 user logins
Brand colours, fonts and logos
locking brand colours and fonts and disabling default templates are not available with the Standard billing… Controlling your logo and the Envoke logo are available with all billing plans
Deleting contacts
Unsubscribed contacts aren't counted as active contacts for billing… unsubscribed contacts don't count towards your total contact count and as such they aren't used for billing