Sending, stopping and re-sending email campaigns
Step by step instructions to send and re-send email campaigns
Zoltan Wagner avatar
Written by Zoltan Wagner
Updated over a week ago

Sending an email campaign

Follow the email sending checklist to ensure all settings are in place before you hit the send button.

Stop a scheduled message

You can unschedule previously scheduled messages any time before the scheduled date/time. Open the scheduled message and click the "Unschedule" link in the message editor.

It's not possible to stop messages once email sending starts and the email delivery is in progress

Re-sending a message to a single contact

You can resend a message to a single contact after the blast has been sent. Open the sent message and click the "Send to single contact" button then type the email address of the contact you wish to re-send the message to. If the contact doesn't show up on the list they are either unsubscribed or don't exist in the databased.

The "Send to single contact" option is not available for messages that used AB testing.

Re-sending a message to non-openers

You can resend a previously sent message to contacts who didn't open or click the original email. This article explains how.

How can I send an email campaign to multiple lists at the same time?

You can send a single email campaign to multiple lists in a way that one contact only receives your email once even if they appear on multiple lists.

You need to first create a segment and include all lists as filter conditions. See more details about this on this page, under the "Combining multiple lists" section.

Then, send the message using this segment as your target list.

Did this answer your question?