Trial accounts let you evaluate Envoke before committing to a paid plan.
Trial account functionality and email sending limitation
All functionality is included with trial accounts. The only limitation is around email sending: Trial accounts can only send emails to total of 1,000 contacts.
Support and training for trial accounts
The same level of unlimited support is included with each trial account - including phone calls and screenshare (via Zoom) support - as with any paid account. The level of support is not dependent on account size or account status.
Training calls are reserved for paid account holders only. Training material is available for trial accounts as well as access to support documentation, chat and pre-booked video calls.
Trial period
Trial accounts are open for 30 days by default. This can be extended at our discretion to give you more time to fully evaluate the product.
Trial account expiry
Expired trial accounts are deactivated. Data in these deactivated accounts is kept for 30 days.
Closing a trial account
You can request your trial account to be shut down at any time, however, it will be closed automatically after 30 days if no action is taken.
Upgrading to a paid account
When you upgrade to a paid account data from the trial account carries forward to the paid account so configuration in the trial account isn't lost.
Trial account creation
Trial account requests are reviewed by our security team. We don't disclose the reason(s) if a trial account request is rejected. If the trial account request is approved you'll receive an email to confirm that your trial account has been activated.