Merge fields can be used to customize / personalize emails, forms and landing pages. 

Test and preview

Populate the relevant fields in your own contact record -- that contact record is used for previews. Your contact record is the one associated with your user login.
For example if your user login is associated with julia@domain.com and you want to test the merge field for company name then be sure the company field is filled for the julia@domain.com record.

Usage

To use a merge field, select it from the "Merge field" selector (it's in the message editor toolbar) or type the field name. For example for a personalized greeting, type:

Hello {fname},

Available fields to merge

Contact record merge fields

{email}
{fname}
{lname}
{company}
{phone}
{phone2}
{cell}
{fax}
{province}
{country}
{city}
{postal}
{title}
{addr1}
{addr2}

Custom fields: {@my-fieldname}, for example {@my-accountmanager}

For "note" type custom fields you can use {@my-fieldname|html} to parse line breaks (<br> tags) as the content of the field is merged into your message.

You can read more about custom field types and behaviour.

Default first name

On the account settings page you can enter a default "first name" value to be used if a contact doesn't have a first name field in the database. 

Subscriptions

{@subscriptions-all}
{@subscriptions-all|multiple}
{@subscriptions-all|checkboxes}
{@subscriptions-all|lang:en}
{@subscriptions-all|multiple|lang:en}
{@subscriptions-all|checkboxes|lang:en}

Email messages

View online link: {@msg-url}
Message name: {@msg-name}
Message ID: {@msg-id}
Subject line: {@msg-subject}

Consent and preferences page

See this article for details about the Consent and Preferences page including options to customize the unsubscribe link.

Envoke contact fields

Envoke contact ID {id}
Envoke contact ID encrypted {eid}

Interest group

{@ig-ID|select} 

Dates

Current year {@sys-timestamp|Y}
Date formatted {@sys-timestamp|Y-m-d}

Social

Facebook: {@social-facebook|url}
Twitter: {@social-twitter|url}
LinkedIn: {@social-linkedin|url}
Google+: {@social-googleplus|url}
Instagram: {@social-instagram|url}
Pinterest: {@social-pinterest|url}
YouTube: {@social-youtube|url}
Vimeo: {@social-vimeo|url}
RSS: {@social-rss|url}
TripAdvisor: {@social-tripadvisor|url}

Brochures

Specific brochure content merge fields. Replace id with brochure id

{@brochure-id|name}
{@brochure-id|description}
{@brochure-id|image}
{@brochure-id|checkbox}
{@brochure-id|hidden}
{@brochure-group-id|select}

Downloads

{@download-id|name}
{@download-id|description}
{@download-id|image}
{@download-id|checkbox}

Events

{@event|name}
{@event|content}
{@event|start_date}
{@event|end_date}
{@event|start_time}
{@event|end_time}

Specific event content merge fieldsReplace id with event id

{@event-id|name}
{@event-id|content}
{@event-id|start_date}
{@event-id|end_date}
{@event-id|start_time}
{@event-id|end_time}

Specific event form elements merge fields
Replace id with event id

{@event-id|hidden}
{@event-id|checkbox}

Event groups on forms: (select dropdown field)
Replace id with event group id

{@event-group-id|select}
{@event-group-id|select|no_name} 

event name is NOT displayed, use with other parameters only such as start_date|start_time otherwise a blank selector is shown

{@event-group-id|select|start_date}
{@event-group-id|select|start_date|start_time}
{@event-group-id|select|start_date|start_time|end_time}


Date and time formats usage: replace 'start_date' in above merge fields with 'start_date:FORMAT'

examples:

'start_date:long_date'
'start_time:full_time'

merge field example:

{@event-group-id|select|start_date:short_date|start_time:short_time|end_time:full_time}

Webinars

{@webinar-id|name}
{@webinar-id|start_time:full_time_tz}
{@webinar-id|start_date}
{@webinar-id|end_time:full_time_tz}
{@webinar-id|end_date}
{@webinar-id|description}
{@webinar-id|hidden}

Sales Users

Add currently assigned salesperson details to emails (transactional or marketing) sent to leads. These fields will only work for leads that are assigned to a salesperson.

{@user-sales|signature}
{@user-sales|photo}
{@user-sales|phone}

Alternatively you can merge fields from a specific user by user ID, for example

{@user-123|signature}
{@user-123|photo}
{@user-123|phone}
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