List of major feature releases and changes in 2023. You can view all product changes here.
Automated sync of contacts using a CSV file
With this CSV file sync option your contacts are synced daily to the Envoke database. You need to automate the upload of a CSV file of contacts to Envoke. This file can be generated by running scheduled exports from most CRM solutions. The CSV file is then processed overnight: New contacts are added, existing contacts are updated and contacts that don't exist in the latest list file are removed.
This daily list sync option is available with the Professional, Multi-account and Pay As You Go Plans. Contact support to get started.
New subscribers trend report
View how the number of subscribers change over time for each of your subscriptions.
New Reporting and Accountant user roles
Users with this role can view all reports and view email messages but cannot see the contact list and don’t have access to any other functionality.
Users with this role can view and pay invoices and update credit card details. They cannot change the subscription / billing plan and don’t have access to any other functionality or content, including contact lists.
Reusable sections in messages and templates
Reusable sections allow admin users to manage a library of frequently used email sections that can be inserted into any email by all users. You will save time by not having to recreate common content in your emails from scratch.
In addition to the many accessibility settings for forms, two new updates were released to further increase accessibility and compatibility with screen readers.
The other update related to accessibility is a language selector in emails. This setting doesn't change the visible content of your message; it's used to instruct screen readers of the primary language of your email.
Advanced controls added for automated messages
If you want to ensure that an automated message is only sent to the same contact once, even if they match the rule to receive the message again, you can now turn on the Only send emails once to the same contact option for your automated message sequence. The default setting is that contacts can receive the same automation more than once.
A second option allows you to Enable or Disable automated messages. They are enabled by default but you can disable them if you're not quote ready to send automated messages to your contacts.
Send test messages to multiple recipients at once
You can now enter a list of comma separated email addresses to send test messages to. This saves time by not having to create a separate "test segment" that contain multiple recipients.
Asking contacts to provide a reason for unsubscribing
When a contact unsubscribes from receiving emails from you on the email preferences page they are now asked to provide a reason on the unsubscribe confirmation page. Answering this poll is optional.
Additional message editor "undo" options added
There are now three ways to undo changes
content and style formatting in each content block
layout changes of the entire message
version history across multiple sessions.
Define and lock brand colours and fonts
New brand controls are now available to make it easier for administrator users to manage their brand settings. Colours and fonts can locked and you can also disable showing the default, generic templates to force users to use a custom template built for them.
Route email replies to an address different from the sender
You can now specify a reply-to address for emails that can be different from the sender email.
Note that the reply-to address is used when the message is replied to manually by the recipient. Most bots, such as the ones that generate out of office messages, will send responses to the sender "from" email address. This is out of Envoke's control. See technical explanation on this page: https://tools.ietf.org/html/rfc3834
Bug hunt month and general usability improvements
This month we focused on fixing many minor known glitches and made several small improvements to usability to help everyone navigate their accounts easier.
WCAG 2.1 Level A compliance achieved
All contact facing content - forms, emails and the email preferences page - now follows Web Content Accessibility Guidelines (WCAG) 2.1 Level A compliance guidelines.
The email archives page is now customizable
The colours, fonts and the page title of the email archives page is now customizable.
Accessibility of forms and the email preference page
Major improvements were shipped to forms and the email preference page with a focus on accessibility.
Form validation: Listing all invalid fields in the form validation message when a form is submitted and displaying a red asterisk for required form fields. The list of missing and invalid fields automatically disappear as the fields are completed (no need to click the submit button to refresh the validation message)
Back-end / code change: Adding ARIA labels, language and character set declarations to publicly accessible pages and emails
Account name and logo: Option to add a French account name and French logo that are shown on the French version of the Email Preferences Page.